Data Protection Policy for HausValley.com

Last Updated: 21.01.2024

This privacy policy ("Policy") outlines how HausValley.com ("we," "us," or "our") collects, uses, discloses, and processes personal data. This Policy applies to individuals who use any of our platforms or products, including our website, app, and other services (collectively referred to as the "Services"). It explains the types of personal data we collect, the purposes for which we process this data, and your rights in relation to your personal data.

At HausValley.com, we are committed to protecting the privacy of our users and customers.

1. Personal Data We Collect and Why:

1.1 Order Processing:

- We process personal data provided during the order placement process, including:

• Name
• Address details
• Contact details
• Order and transaction data
• Payment details

This information is necessary to fulfil and confirm your order, process payments, and provide accurate invoices.

1.2 Customer Service and Support:

- We use personal information provided when you contact our customer service for responding to queries, complaints, or providing support.

- This may include:

• Name
• Address details
• Contact details
• Order and transaction data
• Payment details
• Comments or correspondence content

1.3 Customer Accounts:

- If you create an account with us, we process personal data to manage your account, including:

• Name
• Address details
• Contact details
• Login information

1.4 Marketing:

- We process personal data for marketing communications, including personalized offers, news, and updates. This may include:

• Name
• Address details
• Contact details
• Order and transaction data
• Ratings (optional)
• Campaign data (optional)
• Device ID
• Cookie and Technology Data

1.5 Cookies:

- We use cookies or similar technologies for functional, analytical, and marketing purposes. For more details, please refer to our Cookie Statement.

1.6 Fraud Prevention:

- Personal data is processed for fraud prevention purposes, including:

• Name
• Order and transaction data
• Payment details
• Device information
• IP address
• Browser information

1.7 Analytics:

- We use personal information to improve our website, products, and services, and for reporting obligations. Reports are designed to exclude personal data.

1.8 Other Purposes:

- We may process personal data for loyalty programs, customer research, campaigns, and analysis for Business, each with its specific data requirements.

2. How We Collect Personal Data:

We collect personal data voluntarily provided by you, automatically collected technical information through cookies and similar technologies, and personal data from external sources.

3. Sharing Personal Data:

We may share your personal data with partners, affiliates, third-party service providers, and others as described in our Policy. Additionally, we may disclose personal information in connection with legal obligations, enforcement of rights, or business transactions.

4. International Data Transfers:

If personal data is transferred outside your region, we ensure compliance with applicable legal obligations, including the use of appropriate safeguards.

5. Data Retention:

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, considering legal, tax, and reporting obligations.

6. Your Rights:

You have rights under applicable data protection laws, including the right to access, rectify, delete, restrict, or object to processing, as well as data portability. You also have the right to withdraw consent.

7. Security:

We take reasonable measures to protect personal data from misuse, loss, unauthorized access, and modification.

8. Contact Us:

For inquiries, requests, or concerns regarding personal data, contact us via [contact form/emails].

9. Updates to this Privacy Policy:

We may update this Policy in response to legal, technical, or business developments. We will inform you of material changes and, where required, seek your consent.

For the latest information on our privacy practices, we encourage you to review this Policy periodically.

[If applicable: In case of conflicts between different language versions, the English version prevails.]

This Privacy Policy is effective as of the last updated date mentioned above and update on time to time based.